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Top Things to Consider When Selecting a Tow Truck Service

November 18, 2015 By Eric

Getting a tow truck is not something that most of people prepare for. When an emergency strikes, we tend to simply pick up the phone and browse on Google and choose whatever we see on the page. While it’s not bad to do that if you need urgent help, but pre-determining which towing company to call when those emergencies occur will ensure you get the best one.

Here are some of the things that should be considered when choosing a reliable a tow truck service in Raleigh.

1. Pick a tow truck service proactively

Choosing the wrong tow truck service often leads to complaints due to high cost, reckless handling of the vehicle by the operator, truck operator arrive late and even unprofessional service delivery. Therefore, it is necessary for you to choose your preferred tow truck service in order to alleviate these inconveniences. Trusting and choosing one for this service will help you in case of any unfortunate situation arises.

2. What’s their unique selling point

It is critical to understand what the towing company stands for. Do they offer these services at a low price? Do they strive to have good quality trucks out there? Do they assure you on professional and care service? Regardless of what they offer, you need to make sure that they can provide everything that you want. Your needs cannot be determined but make sure that you seek whatever you desire.

3. Do they value customer satisfaction

Do your research and read reviews of your top choices. Try to know who truly offers the best towing services out there. To establish this you need to really take the time to check out consumer reviews on social media platforms like Facebook or even check it with BBB. While it may be impossible to find a company without a single unhappy customer, just consider the ratio of complaints to compliments. Also, evaluate how they respond to bad reviews.

4. Are they professionals?

Check if they have good customer relationship and if they deliver the services within the required time frame among other things. Make sure that they trucks they use are well kept because if they cannot handle their trucks well then they will not be able to handle yours well. Choosing a professional who can handle your needs efficiently will increase the chances of you having a less stressful experience when road emergency situations come.

5. What kind of equipment do they use?

With the cdeveloping technology you will discover several towing configurations. Some of these configurations are designed for small, front wheel drive passenger vehicles while others are meant to tow heavy commercial vehicles out of a ditch. Familiarize yourself with the various truck configurations and select a truck towing service that offer the best.

7. Mode of payments

Nothing is more frustrating like getting a tow and not being able to raise cash to pay the operator because you don’t have the cash or the check book. Ask up front how you should pay for the service. Be clear of the payment terms ahead of time.

Choose your roadsie emergency service provider in Raleigh wisely. Get in touch with us here at Unlimited Recovery!

Filed Under: Tow Services Tagged With: emergency towing, hire a tow truck, Raleigh NC, safety tips, towing services, Unlimited Recovery and Towing

How Prepared Are You for a Roadside Emergency?

November 12, 2015 By Eric

Towing RaleighThe roads are very unpredictable. And it seems that the most unfortunate things happen during the most inconvenient times. We’ve heard it a lot. People on the road had their bad days of having flat tires, running out of fuel, battery running out or an untimely accident. If you have gotten yourself in these types of emergency situation, then you understand how stressful it feels. Nevertheless, it is always comforting to know that there are roadside emergency companies that are always ready to help.

That is why it is critical to have a local towing company you can trust. With an efficient tow service you can always call, there is no need to worry too much when such inevitable situations occur.

Research and make a choice now

When you’re stuck in a bad situation, you don’t want to choose a service that would make the situation worse. And you should know by now that decisions that are done in a hurry often leads to disaster. It is important to make the right choice when it comes to who you should call when road emergency occurs. So get in touch with several tow companies now. Research about the top companies in your area so you can be assured of efficient services in case of an emergency. Don’t wait until calamity hits and make a rushed decision that will end up being disastrous.

Speaking of getting fast and reliable roadside emergency services, below are some of the reasons why Unlimited Recovery is the best tow company in Raleigh.

Timely

You definitely have a busy schedule and beeing stranded on the road is in the least of your priorities. You have a client to meet somewhere or any other business to take care of. As they say,  time is money. Here at Unlimited Recovery, we  understand the value of every second of your day. We have a standby towing truck 24 hours a day, 7 days a week for 365 days of the year to help you in whatever situation you’ve gotten yourself into.

Modern equipment

Roadside emergencies call for professional services. It is something that you shouldn’t entrust to just anybody. You have to make sure the company you call is more than capable to handle your situation. With us, there is no situation too big or too small.  It does not matter whether it is a compact car or a loaded trailer. Whether you need some towing after accident, flatbed towing, roadside assistance or general tow truck services, we have an arsenal to efficiently handle it.

Of course, you care so much about the condition of your car. Even if you have been involved in an accident, you don’t want to cause more damage on your vehicle. Trust that our expert staff who have years of experience will take your vehicle safely to your preferred destination.

With the voice of experience deeply embedded in our services, we are confident that we can accomplish any tow job in the Triangle area. With our number on your contact list, you will never get stranded, whatever your situation is.

Great customer service

Of course, you need a company that you can always count on to provide you with the best possible customer service. And that is what we are offering  you. We will make sure that you will feel comfortable and safe during the entire process. We’re here to make things better for you when back luck strikes on the road. Customer satisfaction is always our top priority so you can be sure to get top-notch services.

Certification

One of the easiest ways to identify a good tow company is if they have certification. Companies without certification may cause unprecedented damages to your car. Certification only means, a third party authority has done an assessment of the company’s capabilities and gave it a nod as a trusted company.

Look no further when it comes to professional towing service in Raleigh NC. Get in touch with us today!

Filed Under: Tow Services Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

Having A Long Car Trip? Keep Safe and Read These Tips

September 15, 2015 By Eric

Towing RaleighGetting ready for you next adventure? Feel like you’re all set for a lengthy road trip? Before you start your journey, make sure you got everything you need. If you’re traveling with family and kids, make sure to childproof it accordingly.

Here are some more reminders to make sure you have a fun and safe road trip:

Go for a tune-up. For smooth sailing trip on the road, ensure that your vehicle is in good working condition. The National Highway Traffic Safety Administration (NHTSA) recommends that you hire a qualified mechanic to check your tires, battery, belts, fluids, and air conditioner. If you’re driving in a hot climate, you may need a motor oil with a higher viscosity.

Get a good night’s sleep. As stated by the NHTSA, driving while drowsy is a contributing variable in 100,000 accidents per annum . Drive only when well rested, and switch off with a different grownup every few hours, if possible.

Gear up for safety. The NHTSA also recommends road users to pack an emergency kit that features:

  • Water
  • Warm blankets
  • A torch
  • Jumper cables
  • Flares
  • Tools to alter a tire
  • A fully charged cell phone
  • A first-aid kit

Take rest stops. Stop when you start to feel tired, even in the event that you want to make it a little further and rest. You might not reach your own destination as fast, but you will be much more alert and refreshed.

Be focused. Practically all crashes involve inattention on the part of one or both motorists. Distraction comes in several guises: daydreaming, fidgeting with the radio, sleepiness, tiredness and mobile phones.

Have an emergency roadside assistance contact information on hand. You’ll never know when your car will suddenly break down on you. So even if you have your vehicle checked by a mechanic prior to the trip, it is still best to have a trusted tow company that you can rely on during emergencies on the road.

For 24-hour of efficient and fast Raleigh towing service, get in touch with us here at Unlimited Recovery!

Road trips are really American adventures that everybody may appreciate. Drive safe while you drive long. Take pleasure in the open road.

Filed Under: Equipment Hauling Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

In Need of Tow Truck Service? Read This First.

September 10, 2015 By Eric

Heavy Duty Towing RaleighThere are very many problems that could happen when you are driving. You are likely to experience some mishaps such as running out of fuel, a flat tire or the car battery running out. In such situations, the first thing to cross your mind is getting some help from an efficient towing service.

If you are hiring a tow service for the first time, you can end up facing serious consequences. Hiring a company that does not know what it is doing can damage your car. In addition, unscrupulous tow services can overcharge you deliberately. Here are some tips that can guide you when hiring a tow service.

Tip 1. Look For a Service Specializing In Your Reason for Hiring A Tow

Different towing companies treat tows very differently. There are towing services that specialize in car punctures while others specialize in mechanical failures. The reason why you should go for a specialized towing service is that all your towing needs shall be handled with utmost specialty. The tow trucks and operators should be well experienced in towing situations that are similar to the one you are experiencing. This is important because it helps to avoid additional repair work.

Tip 2. Have a Clear Idea of the Problem You Are Experiencing

In most cases, tow truck services and companies get phone calls from many hysterical drivers who are just stranded by the roadside. This is a step that can barely help the towing figure out the exact problem you are facing. It is therefore important to be calm, figure out the exact problem you are facing and explain it in a clear manner. Try to sound composed as you speak to the towing service. Once the tow truck has confirmed coming to assist, do not try to go ahead and fix the car. This is because you will still be charged even when the car gets back to normal operation. In addition, you might end up damaging your car more.

Tip 3. Get Information About Their Fees and The Distance They Can Tow

Some towing services might try to charge you fees for special types of tows, cross country lines or the type of car you have. It is therefore important for you to ask upfront about all their fees, the far they are going to tow and whether they are going to assist with the insurance company paperwork. Some towing services may ask for an upfront payment or contact your insurance company. Whichever the case, you should be well prepared.

Tip 3. Is the Company a 24/7 Towing Service?

With professional and corporate industries aside, the fact that a towing company can be on the road twenty-four hours a day for seven days in a week is an important factor. Your vehicle shall never give you a heads up of when it plans to break. This makes it important for you to hire a company that you can call at any time of the day and get assisted.

In most cases, car problems occur during the worst possible time. It is for this reason that you need a tow service that can help you out at any time. Speaking of reliable roadside assistance, get in touch with us here at Unlimited Recovery. We’ve been providing expert Raleigh tow services for years! Call us now!

Filed Under: Heavy Duty Towing Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

Finding The Best Tow Service Possible

September 5, 2015 By Eric

Raleigh TowingWhen your car breaks down, you want to make sure that you get back on the road as fast as possible. This usually means that you are going to have to call for a tow, but not all tow truck companies are going to have the same levels of service.

You need to determine a few things before you call one of these services. How much is it going to cost, will your insurance cover the tow, are they certified, can you go along with them, and do they have a good reputation? All of these factors matter and can influence your final bill as well as the way that your car is treated.

Cost is often a big deal when you are already facing expensive auto repairs. This doesn’t mean that you should just go with the cheapest tow possible. Many times these companies are cheap because they have let some form of safety regulation lapse and are not going to do the best job. Just selecting the cheapest company can result in even more damage to your car that you insurance company will not cover.

Cheap towing services may also cut corners and have their own side businesses going. This may lead them to take you to a mechanic who is less than reputable because they are getting a kickback. While you would hope that people would be above this, it sadly happens rather often. Paying a fair price for the tow may help you get a better repair.

If you are looking online on your smart phone, you will want to look at both their reputation and their prices. Finding a few companies than balance both of these attributes can help you come out on top. Companies with a good reputation rarely have problems, usually keep up with their safety protocols, and have a lot more on the line when you are working with them. This usually means that you will get better service from them in the long run.

If your insurance helps with towing services, you will want to make sure that they accept your insurance. While they are rare, some companies will refuse to bill your insurance. This can put you into a sticky situation when they arrive and have already hooked up your car. Asking them ahead of time can cut out the companies that aren’t willing to work with your needs.

The best companies will be sure to keep up their certifications. These will usually be proudly displayed, but asking them can also be a good policy. Any company that tries to hide their certifications, isn’t open to talking about them, or claims to not need them is a company that you don’t want to deal with. When a company has become certified they answer to a higher authority, when they ignore that authority it makes you wonder what else they might ignore.

Keeping all of these things in mind can help you select the best company for your needs. Instead of working against you, they will work for you and help you get back on the road in a record amount of time.

Make ni mistake in choosing an emergency roadside assistance team. Get in touch with us here at Unlimited Recovery for your Raleight towing needs!

Filed Under: Tow Services Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

Feeling Unsure About Your Auto Purchase?

August 21, 2015 By Eric

When you buy a car, you need to invest time in learning about how to make the process easier on you. You have to gain the knowledge necessary in tipping the scales in your favor. Luckily for you, you’ve found this article and will be armed with exactly the knowledge you need once you’re done reading it.

If you are thinking about purchasing a car, you first need to know the true value of the car. This can be done by searching online for the MRSP and comparing it with the offers you find in your area. Be sure to check at many different sites first of all. Don’t ever pay full price. That usually isn’t what the salesmen will expect of you anyway. If you do not have good skills in bargaining, take someone with you who is. Know what the fair selling price is before you go so you have some idea of what you want to pay.

Get a loan for a car online prior to going to a dealership. You might get a better deal from them. If you’ve already got a loan, then the process will be a lot easier. If you are susceptible to pressure selling, bring a friend along. They will help you get a better price and ask hard questions. Discuss your needs and the limits of your budget with your adviser before you visit a car lot.

Do not rule a car out because it is lacking certain features you want. For instance, if you do not like the sound system of the car, it can always be changed. It is hard to find a car that has everything exactly the way you want it; just keep an open mind and remember that you can make these changes once the car is yours! Make sure that when you are car shopping that you know what you’re looking for first.

Call around to some of the dealerships and see if they have something you’d be interested in. You may also be able to find their website and check out the vehicles before spending time going up there. Understand the financing office. Most dealerships make the bulk of their money in the financing office. Your interest rate, extended warranties and other add-ons are all sold at a premium once you are in there. Understand this, and select any of those options carefully.

Always do your research when buying a used car. There are many online sources that will inform you of what a certain car is worth. When the dealer won’t come close to those rates, leave. You don’t want to get a car that regularly breaks down on the road. You can bring a trusted mechanic to examine the used car you which to buy so you know if it’s a good buy or not.

If you happen to need some roadside assistance at wee hours because your car breaks down on you, feel free to contact us anytime! We provide Raleigh NC towing services and other emergency roadside assistance 24/7.

Now that you’ve taken all of this knowledge in, you know what you have to do next. Approach that car lot with confidence as you know you have the advice needed to be successful. Once you arrive, you’ll take charge of the situation and come out on top in the best car ever.

Filed Under: Raleigh Junk Cars Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

Having Car Problems? Check This Out!

August 14, 2015 By Eric

Towing RaleighDo you own an older car? If so, then you have likely encountered many issues with it. Even if your car is newer, you will still probably come across some issues at some point in time. Therefore, learning how to resolve these issues is vital. Read the below article to learn some excellent auto repair tips.

Utilize quality waxes to keep the paint looking new. Before you hand over your car to the shop, be sure you are clear about the repair costs. If you don’t understand something, clarify your concerns with the mechanic or service adviser before they work on the car. Don’t be surprised with extra costs when the car has been fixed.

Doing research on the repair shop in question will help you decide if that is the case here. Save some money by using your local auto parts store’s diagnostic equipment. Many are more than happy to let their customers use it because you may then purchase parts at their store. You benefit because you may have a small problem you can fix or you can just tell your mechanic what you want done.

Listen for any strange noises that your car may be making. These may be popping sounds, knocks, squeals, or something else. They are definitely symptoms of some sort of issue that needs auto repair. Keep a log of when you hear them, and note the type of driving you were doing when they occurred. It will help the auto shop diagnose the issue properly.

Keep a plastic tote filled with DIY auto repair supplies in the trunk of your car in case of emergencies. Fill it with at least a quart each of motor oil, transmission fluid, steering fluid, and brake fluid and a gallon of water. Add a can of penetrating oil spray, a roll of duct tape, twine, bungee cords and basic tools so that you can manage minor repairs on the road. But if your car breaks down and you don’t have any idea on how to get back on the road again, call Unlimited Recovery for Raleigh Emergency Roadside Services.

If you do need a mechanic, you should have the make, model, and trim level available so that they can figure out things like your transmission configuration, size, etc. much quicker. Do not make the mistake of having someone fix your vehicle just because the amount they charge is cheaper than everyone else. Many times the low prices make up for the lack in quality work.

Choose a mechanic that is happy to explain the problem to you. Some mechanics feel that they know so much that the customer could never understand, but even if you do not fully understand the problem or what is being done, they should be happy to try their best to inform you about it. Feel more confident now that you have the proper information to help guide you through your next car repair.

Filed Under: Tow Services Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

Travel Safety Tips

August 7, 2015 By Eric

Safety when you travel is extremely important, especially if you are traveling to a place that you are not familiar with. There are some basic safety tips that can help you through, and we will discuss them in this article.

Set a budget for your travel expedition ahead of your departure. It is so easy to overspend when you are in the middle of a vacation high and you aren’t thinking about the realities or consequences of the money you are spending. Determining a budget ahead of time and sticking to it will ensure that you can afford to take future vacations.

Researching local attractions can help one plan out their trip before it even begins. Having a plan in place and information on the area can lead to a more enjoyable experience.

A GPS navigation system is absolutely vital for any long-distance car trip. If your car did not come with a factory navigation system, you should seriously consider buying one before hitting the open road. GPS helps you find alternative routes when closures, traffic or accidents close the road ahead.

Have your car checked if you’re doing a long road trip. Make sure all systems are 100% in condition before heading to your destination. And if ever you’d need some roadside emergency services in Raleigh NC and surrounding areas, trust that Unlimited Recovery will be here for you. We provide reliable towing Raleigh services 24/7.

When traveling, even in developed nations, always assume your hands are contaminated. Don’t put your fingers in your mouth and avoid eating with your hands. Chances are good you’ve come into contact with hundreds of people and thousands of surfaces, any one of which could be carrying a disease that you aren’t prepared for.

Make sure to research what the weather is going to be like in your destination. This will allow you to pack more appropriately. If it will be cold, you will need to take lots of layers. If it will be warm, then you know you can pack a lot of light weight clothing and sandals.

Travel can be extremely rewarding. All people, of different ages, races and creeds can learn and grow from a travel experience. There are many resources out there to help the unseasoned traveler. A little preparation can go a long way and travel will be a joy, not a source of anxiety.

Filed Under: Equipment Hauling Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

What Items Should Be Your Car Emergency Kit

July 30, 2015 By Eric

If you own a car, you should always carry a car survival kit with you at all times. This is important particularly for those who will be driving in remote areas. Even if you are just having a short drive across town, it is wise to have your survival kit with you in case of emergency.

You can prepare your own kit or simply purchase one that is available on the market. However, make sure your kit contains everything you need. Match the contents to suit your individual needs and location.

Also, don’t just buy a survival kit and toss it in the trunk. Familiarize yourself with the items before you really need them.

Always have a flashlight and batteries in your survival kit. Extra clothing is a good idea too. Waterproof matches and candles are also considered essentials. Road flares, jumper cables, and a small shovel are valuable tools to have in your car as well. It is best to keep a small stash of tools handy, like a hammer, screwdriver, and adjustable wrench.
Also, keep some dried foods, energy bars, and bottled water in your vehicle.

Traveling in the winter or cold weather can be extremely dangerous. It is best to always keep an extra blanket in the car with you. Spare hats and gloves can help keep you or your passengers warm and dry during an emergency.

While you certainly don’t want to use your emergency kit, it is still best that you have it whenever you need it. NDon’t take it for granted as it can save your life. Check your kit often to make sure all the supplies and items you may need are in place. Replace any items that are expired or have been used. Taking the time to prepare for an emergency can help you survive in serious situations.

Speaking of emergency preparedness, it’s  also recommended to have your local roadside assistance contact number handy. For quick response towing in Raleigh NC, remember to call Unlimited Recovery!

Filed Under: Tow Services Tagged With: car kit, Emergency kit, emergency towing

Emergency Guide: What to Do When Your Car Breaks Down

July 25, 2015 By Eric

If your vehicle breaks down on the road, think about safety, first. Here are some safety guidelines to remember:

Consider your own safety

  • Get your car off the road as soon as possible
  • Ensure your passengers are safe and that animals (if you happen to bring your pets) are kept under control.
  • Warn other road users by using your hazard warning lights if your car is causing traffic
  • Put a warning triangle on the road at least 45 metres behind your broken vehicle on the same side of the road, or employ other permitted warning devices that you may have. But be cautious on where you place them. Never use them on motorways.
  • Keep your sidelights on if visibility is poor

Calling for help

  • Don’t use your mobile phones if there is a danger from petrol spillage or fumes
  • Contact the emergency services. Also, it is great to have the number of your trusted emergency roadside assistance company handy in case you need them. For Raleigh car towing and other roadside emergencies, call Unlimited Recovery at 919.790.9393.
  • Provide clear instructions of your general location: road number, direction of travel and specific local landmarks.
  • Be specific with your vehicle type and color, registration number and how many passengers are in the vehicle.
  • If you can tell the possible cause of the breakdown, it will also help
  • Never leave the keys in the car. If possible, lock all the doors except the front passenger door.
  • Do not attempt to do repairs on your own, especially if you don’t really understand the cause of the breakdown.
  • When help arrives, ask for proof of identification and verify if the person knows your name and other details you provided on the phone.
  • NEVER get into a car with a stranger
  • If someone offers help, just stay inside your vehicle with the doors locked, keeping the windows partially open.

Filed Under: Tow Services Tagged With: emergency towing, hire a tow truck, Raleigh NC, roadside assistance, safety tips, towing services, Unlimited Recovery and Towing

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