Car trouble is often unpredictable and can occur anywhere at any time of the day. If the problem is more than you can handle right there on the shoulder of the road, you will need to contact a tow company to the rescue. As a vehicle owner in Raleigh NC, it is advisable to have a go-to towing company instead of just calling for anyone out there. You need to work with someone you can trust to handle your vehicle the right way, respond promptly and offer reasonably priced services. The following are some of the things to keep in mind when choosing a reliable towing company.
What kind of services do they provide?
Working with a comprehensive service towing company is a great idea. This is because the towing company crew does not always have to haul your vehicle away to a tow lot. They can offer quick repairs to get you back on the road such as tire changes, battery boosts and other roadside assistance services. Look for more than just a tow, but a professional crew of mechanics who can offer the help you need on site.
How do they respond to your needs?
You can do a trial call on the towing company in to see how promptly they are willing to respond to your problem. From the person who answers your call you can tell the professionalism of the company. Is your phone call answered by a secretary or can they patch you through to someone who can understand your problem and give you an appropriate solution? The professional you talk to should not jump to a conclusion but rather willing to listen to your problem before suggesting what could be wrong with your car and what they can do.
Do they offer 24-hour emergency services?
The chances of your car breaking down at night are just as possible as during the day. You need a towing company in Raleigh that can come to your rescue round the clock. Being stranded in the middle of the night is quite risky and the towing company should be willing to offer prompt assistance.
Is their equipment in good shape?
Visit the website of the company if you can and check out the kind of equipment they have. From the website pictures, you can tell the condition of the trucks and trailers they use for towing. You should avoid old and worn down trucks, which are also likely to break down while towing your vehicle.
Bad luck strikes on the road? Don’t worry. Unlimited Recovery and Towing provides affordable, quick response 24 hour towing and roadside assistance throughout Raleigh NC.