When your car breaks down, you want to make sure that you get back on the road as fast as possible. This usually means that you are going to have to call for a tow, but not all tow truck companies are going to have the same levels of service.
You need to determine a few things before you call one of these services. How much is it going to cost, will your insurance cover the tow, are they certified, can you go along with them, and do they have a good reputation? All of these factors matter and can influence your final bill as well as the way that your car is treated.
Cost is often a big deal when you are already facing expensive auto repairs. This doesn’t mean that you should just go with the cheapest tow possible. Many times these companies are cheap because they have let some form of safety regulation lapse and are not going to do the best job. Just selecting the cheapest company can result in even more damage to your car that you insurance company will not cover.
Cheap towing services may also cut corners and have their own side businesses going. This may lead them to take you to a mechanic who is less than reputable because they are getting a kickback. While you would hope that people would be above this, it sadly happens rather often. Paying a fair price for the tow may help you get a better repair.
If you are looking online on your smart phone, you will want to look at both their reputation and their prices. Finding a few companies than balance both of these attributes can help you come out on top. Companies with a good reputation rarely have problems, usually keep up with their safety protocols, and have a lot more on the line when you are working with them. This usually means that you will get better service from them in the long run.
If your insurance helps with towing services, you will want to make sure that they accept your insurance. While they are rare, some companies will refuse to bill your insurance. This can put you into a sticky situation when they arrive and have already hooked up your car. Asking them ahead of time can cut out the companies that aren’t willing to work with your needs.
The best companies will be sure to keep up their certifications. These will usually be proudly displayed, but asking them can also be a good policy. Any company that tries to hide their certifications, isn’t open to talking about them, or claims to not need them is a company that you don’t want to deal with. When a company has become certified they answer to a higher authority, when they ignore that authority it makes you wonder what else they might ignore.
Keeping all of these things in mind can help you select the best company for your needs. Instead of working against you, they will work for you and help you get back on the road in a record amount of time.