Industry Insights
Sep 2, 2024
6 Tips to Improve Your Small Business Parking Management Today
If you are a small business owner with parking on your property, it is essential to have a plan to help manage it efficiently, effectively, and with the least number of headaches.
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Regularly ensure no new buildings or trees are casting shadows
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Regularly check the energy output to identify any issues
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Have a professional periodically inspect and service the system
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Be cautious not to put stress on the panels
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Prevent birds, rodents, and insects from nesting under panels
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Follow all guidelines to maintain the warranty validity
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Below are six tips on how you can improve the management of your small business parking and who to call if you are looking for illegal parking management.
Create a Parking Enforcement Plan
A successful enforcement plan must be easy to understand, with well-defined parking restrictions to be followed. You will want to make sure the plan answers these questions:
- Who is in charge of enforcing the plan?
- What days and hours are enforcement in place?
- How will the program be implemented?
- What happens if the enforcement plan is ignored?
When the answers are in place, it will be a smooth operation when it comes time to enforce the plan you have created.
Enforce Your Plan Consistently
Consistency is key. Ensure your parking enforcement personnel are consistent and that they know when to tow and not tow. In addition, they should avoid conflict when possible and practice good customer service while also making sure customers understand your property’s regulations.
Make Signage Easy to See
You cannot enforce parking regulations that a customer cannot see. Ensure you have signs posted in well-lit, visible spots that inform customers when they can park on your property. Check local regulations for signage specifications on size, placement, and wording. Having proper signage makes it less likely to upset customers who are ticketed or towed due to restrictions they didn’t know.
Invest in Smart Technology
Your parking management can be much more efficient when you utilize innovative technology. For example, automated License Plate Readers (ALPR) are a great addition mounted on an enforcement personnel’s vehicle. These readers capture license plate numbers and store them in a database for easy access.
Issue Fines & Penalties to Offenders
No one should have unreasonably high fines and penalties, but it is essential not to set them too low. If they are, it may not discourage people from following the rules of your property. It is also wise to have fines that increase for those who continuously are parking illegally.
Hire a Trustworthy Towing Company
Choosing an honest, reputable, and professional towing company for your property is vital. They should:
- Specify all fees, including any extra charges a customer may incur.
- Require an authorized signature on all towing documents.
- Have insurance in case of a lost or damaged vehicle.
- Avoid predatory tactics like towing a car from private property based on a tip.
